Cloud Services

With modern cloud services that span both the network and security domains, Juniper enables your business to scale elastically with minimal capital investment. Gain the agility and scalability of the cloud without compromising operational simplicity.

Our cloud services uniquely apply artificial intelligence and machine learning to automate key tasks and proactively address networking issues before they impact the quality-of-service levels that you set. We also deliver detailed insight into user, device, and application behavior and traffic patterns. With these capabilities, your business saves time and money while maximizing the value of its network infrastructure.

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A Magic Quadrant Leader

Gartner names Juniper furthest in Vision and Highest in Execution, in the 2022 Gartner® Magic Quadrant™ for Enterprise Wired & Wireless LAN Infrastructure.

See the 2022 report

Key capabilities enabled by Juniper cloud services

  • Wired access, wireless access, and SD-WAN – Automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, and proactive anomaly detection
  • Security – Real-time actionable intelligence for threat prevention and unified on-premises/cloud security management and monitoring
  • WAN routing – Network health and diagnostics with corrective actions, multivendor configuration and service orchestration, and workflow and closed-loop automation
  • Open APIs for seamless integration with external tools and systems to increase agility and network visibility while reducing costs.
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The Juniper Mist IoT Assurance cloud service streamlines IT operations while securing network connections for headless IoT and BYOD devices. It uses Multi Pre-Shared Key (MPSK) or Private Pre-Shared Key (PPSK) as new types of identity and policy vectors to provide a simple yet comprehensive way to onboard client devices without relying on client MAC addresses. 

  • MAC-less client device onboarding
  • Ability to create, rotate, and auto-expire PSKs at cloud scale
  • Dynamic traffic engineering
  • Key-based WxLAN policy
  • Personal WLAN
  • Active device usage tracking per PSK
  • Automated key provisioning and rotation

The threat intelligence hub for your network, available as a cloud service or on-premises appliance. Protect against known and unknown threats, assess and verify device and IoT risk, and analyze encrypted traffic.

  • Automatically discover and mitigate known and unknown threats
  • Encrypted Traffic Insights: Detect and stop threats hiding within encrypted traffic without decrypting
  • Adaptive Threat Profiling: Detect targeted attacks on your network, including high-risk users and devices, and automatically mobilize your defenses
  • SecIntel: Curate and distribute threat feeds verified by Juniper Threat Labs across the network to routers, switches, access points, and firewalls for orchestrated action

Centralized security management, analytics, and unified policy orchestration delivered to users, devices, and applications wherever they go, on-premises, in the cloud, and around the world.

  • Manage tens of thousands of sites simultaneously
  • Create policies for validated threat prevention, user and application access control, secure connectivity, and more — and apply them anywhere
  • Protect private and public cloud workloads with metadata-based security controls
  • Correlate and analyze each stage of an attack in sequence, regardless of which product made the detection, and stop threats across your network with Policy Enforcer’s one-click mitigation
  • Security Assurance guarantees that security rules are always placed correctly for intended effectiveness

Juniper Secure Edge provides full-stack Secure Services Edge (SSE) capabilities to protect web, SaaS, and on-premises applications and provide users with consistent and secure access that follows them wherever they go. When combined with Juniper’s AI-Driven SD-WAN, Juniper Secure Edge provides a best-in-suite SASE solution that helps organizations deliver seamless and secure end-user experiences that leverage existing architectures and grow with them as they expand their SASE footprint. 

  • Firewall-as-a-Service (FWaaS) identifies applications and inspects traffic for exploits and malware with over 99.5 percent effectiveness.
  • Secure Web Gateway (SWG) protects web access by enforcing acceptable use policies and preventing web-borne threats.
  • Cloud Access Security Broker (CASB) provides visibility into SaaS applications and granular controls to ensure authorized access, threat prevention, and compliance.
  • Data Loss Prevention (DLP). Classifies and monitors data transactions and ensures business- compliance requirements and data-protection rules are followed.
  • Advanced Threat Prevention. Discovers zero-day malware and malicious connections, including botnets and C2, even when traffic cannot be decrypted. Enforces granular protection mechanisms, such as file quarantine and reduced access rights. 

Our software-defined router provides a flexible, application-aware network fabric that meets stringent enterprise performance, security, and availability requirements. Session optimization, intelligent features, and granular service controls enable the highest-quality routing for diverse applications and services.

  • Application-aware routing
  • Fail-safe service delivery
  • Orchestration and automation
  • Zero trust security
  • Centralized management using the Juniper Mist Cloud or Session Smart Conductor

The vSRX Virtual Firewall provides uncompromised flexibility, effectiveness, and performance in Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, IBM Cloud, and Oracle Cloud environments.




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A cloud service based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable, and measurable and provides unique visibility into user service levels.

  • Proactive optimization of wireless performance
  • Simple and secure access to resources
  • Dynamic packet capture for troubleshooting
  • Proactive root-cause identification
  • Network automation with APIs

The Juniper Mist Wired Assurance service brings Mist AI to access-layer switching. It sets a new network management standard with AI-driven operations and automation, improving the experiences of devices connected to resources through Juniper EX Series Ethernet Switches.

  • Onboard, configure, and manage Juniper EX Series switches from the Juniper Mist Cloud
  • Build and deploy campus fabric architectures in minutes based on intent
  • Leverage open APIs for third-party integration and automation across multivendor environments
  • Use AI-driven insights to learn exactly how switches are performing
  • Configure sites and switches using templates and port profiles 
  • Get proactive root-cause identification and enable self-driving actions

The Juniper Mist WAN Assurance service simplifies operations, improves visibility into end-user experiences, and shortens SD-WAN mean time to repair.

  • Visibility into WAN user experiences with application-based context
  • End-to-end user impact analyses based on WLAN, LAN, and WAN telemetry data
  • Automated identification and correction of gateway misconfigurations and faulty interfaces
  • Health insights into Session Smart Routers, SRX Series Firewalls, and WAN links
  • Simplified configuration and deployment of Session Smart Routers

Meet Marvis, the first virtual network assistant (VNA) purpose-built with Mist AI for enterprise WLANs, LANs, and WANs. It fundamentally transforms network operations from reactive troubleshooting to proactive remediation through self-driving actions.

  • Delivers actionable recommendations to proactively fix an issue before users know it exists
  • Conversational Assistant uses natural language to understand user intent
  • Marvis software client for Android and Windows displays a client-level view of the network created by capturing events directly from end-user devices
  • Validated Mist AI-driven support decreases user-generated tickets by up to 90 percent
  • Provides real-time insights and simplified troubleshooting at the client, device, and site levels for improved service quality

Premium Analytics offers network visibility and business intelligence to drive your digital transformation journey.

  • Network insights that help assure quality experiences across both wired and wireless networks
  • Monitoring and behavior reports for applications and clients
  • WAN visibility into link and application quality of experience (QoE)
  • Data ingestion, analysis, and reporting from Juniper and third-party network devices (not managed by the Juniper Mist Cloud)
  • Segmentation of visitor network traffic patterns with dynamic categorizations for insights into trends and motion flows
  • Third-party data ingestion and customized reporting

User Engagement uses virtual Bluetooth LE (vBLE) array technology and cloud-based machine learning to drive down deployment costs and improve the accuracy of real-time indoor location services, from wayfinding to location-based proximity notifications.

  • Implement new wireless services, such as indoor navigation and proximity messages
  • Drive customer behavior with contextual offers
  • Trigger HVAC, security cameras, and other IoT devices based on user location
  • Easily direct employees to available resources such as meeting rooms
  • Share location information with colleagues, family, and friends

Asset Visibility makes it easy to find key assets and people, with detailed location analytics always at your fingertips.

  • Improve product placement based on traffic patterns
  • Optimize staffing resources to accommodate demand
  • Find assets quickly
  • Maximize real estate usage

The vMX Series Universal Routing Platform extends more than 20 years of Juniper edge routing expertise to the virtual realm. It brings the complete feature set and the same operations as physical Juniper MX Series routers to a virtualized solution.

  • Virtualized MX (vMX) disaggregation
  • Control-plane scale
  • Full-featured, scalable routing support
  • Integrated with Tier-1 cloud provider infrastructure


Veterans receive proper care through wireless with Mist AI. The U.S. Department of Veterans Affairs’ Orlando VA Medical Center (VAMC) serves more than 400,000 veterans across a brand-new 65-acre, 1.2 million square-foot facility. As a state-of-the-art medical center, the Orlando VAMC is constantly looking for innovative ways to leverage technology to deliver a high-touch experience to patients, guests, and staff.

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Why Juniper is outpacing the competition

As you build out your network, check out this wired and wireless LAN comparison guide. See how Juniper, driven by Mist AI, stacks up against Cisco, Cisco Meraki, and Aruba/Hewlett Packard Enterprise.

See Mist AI in action

Join our weekly demo to see how we deliver the industry’s best access-layer experience for wired and wireless networks.
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Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure, Mike Toussaint, Christian Canales, Tim Zimmerman, December 21, 2022.

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